Frequently Asked Questions

What should my child wear to gymnastics?

  • Gymnastic / ballet leotard
  • Leggings / tracksuit bottoms / shorts / T Shirts / sweatshirts
  • Bare feet
  • Long hair must always be tied back.
  • Please could all items of jewellery be removed before coming to gym? i.e. Earrings, watches, necklaces etc.
  • Don’t forget a water bottle
  • For Falcon Cheer please note cheerleaders will be required to have a pair of clean trainers that are only used indoors. Please bring them in a bag to the sessions.

 

Can parents watch the sessions?

  • Please note. Under current COVID-19 regulations we are not able to allow adults to enter the gym, except in exceptional circumstances.

Falcon invites parents to stay for their child’s first session at Falcon. This allows you to see how the club operates and provides reassurance for your child. After their first session Falcon does not allow spectators in the gym during the sessions. This is purely from a safety aspect. Spectators are however more than welcome to wait outside in the foyer.

We do hold ‘come & watch sessions’ and an annual display, which we hope you will all attend.

 

What time should my child arrive and when should they be collected?

Please arrive 5 minutes before the start of the session. Children should be collected promptly at the end of their session. If you are running late, we will keep your child inside the gym until you arrive.

 

What if I need to urgently get in contact with my child or one of the gym coaches during the session?

Mobile phone numbers in case of emergency

  • Hannah – 07854 789451
  • Sue – 07917 657956.
  • Jon – 07891 232286
  • For all other enquiries please phone Mel Hale – 07732 087642

 

Is my child’s place guaranteed for each term?

Three weeks before the end of each term, all children will receive an email asking them to re-enrol. You will need to click on the link and make payment to guarantee your place.  If we do not hear from you by our closing date, we will assume you no longer require your place and it will be passed onto someone else.

 

Will my child work towards any gymnastic award schemes?

All children like to receive recognition for the work that they achieve. Falcon is pleased to be able to offer the British Gymnastics Proficiency Award scheme and our own Falcon Challenge scheme

On passing an award your child will receive a ‘yellow slip’ to provide confirmation of their achievement.  If you wish to purchase the certificate and badge at a cost of £5.00, the slip along with the payment needs to be returned to the session leader at the beginning of the next session. At the end of this session the gymnast will be awarded their badge and certificate.

Details of all the schemes can be found at:

 

Situations out of our control

If the school shuts due to unforeseen circumstances. i.e. extreme weather conditions, we are unable to

reimburse this session. Our website will be updated with any closures.

 

My child has decided they do not want to attend anymore. How do I cancel their space?

Please email Mel Hale at info@falcongym.com with your child’s name, session and your bank details.

If this cancellation is part way through the term then we will refund the remaining classes less a £15.00 re-booking fee to enable us to fill the space. If you are able to give us 4 weeks notice then the £15.00 charge will be waived.

*Please note we must be informed 72 hours before the session you wish to cancel is due to run, other wise you will still be charged in full.

 

What if I have a query or concern?

For general queries please contact Mel on 07732 087642 – info@falcongym.com

For anything else:

Hannah Byers – General manager – 07854 789451 – hannah@falcongym.com

Sue Birchall – MD – 07917 657956   – sue@falcongym.com

Welfare Officers – Nikki Woodworth – 07761 375699 – Nikki@falcongym.com

Mel Hale – 07732 087642 – melhale.falcongym@gmail.com

Lucy Derilo – 07943 700215 – lucyderilo@googlemail.com